Home > Blog > Unveiling Indonesian E-commerce: Trends & Paylater Revolution!

Unveiling Indonesian E-commerce: Trends & Paylater Revolution!

Left to right: Director of Katadata Insight Center - Adek M. Roza, SVP Marketing & Communications of Kredivo - Indina Andamari, Director of OJK Institute - Mulia R.H. Simatupang, Director of CELIOS (Center of Economic and Law Studies) and Economist - Bhima Yudhistira during Research Report Launch last Wednesday
Left to right: Director of Katadata Insight Center - Adek M. Roza, SVP Marketing & Communications of Kredivo - Indina Andamari, Director of OJK Institute - Mulia R.H. Simatupang, Director of CELIOS (Center of Economic and Law Studies) and Economist - Bhima Yudhistira during Research Report Launch last Wednesday

Hey there, shopaholics! Brace yourselves because online shopping is totally taking over in Indonesia! Thanks to the pandemic, it's become an everyday thing for folks. And guess what? Even as we wave goodbye to the pandemic, this shopping craze is sticking around like your favorite pair of jeans. Why? Well, it's all thanks to the ease and flexibility of digital payments, making it a breeze to splurge on your heart's desires. 

That's why, last Wednesday we helped Kredivo and Katadata Insight Center teamed up again to bring you their annual research on Indonesian e-commerce consumer behavior. Let's dive into the juicy deets they uncovered!

Hold on to your wallets, peeps, 'cause it's about to get wild. The study, based on data from 2.2 million Kredivo users and six leading e-commerce platforms, revealed several noteworthy findings:

  1. Move aside, big cities! The action is happening in tier 2 and 3 cities. They've seen a massive 33% surge in 2020, a cool 36% jump in 2021, and a mind-blowing 43% rise in 2022. Yep, those smaller cities are flexing their shopping muscles and embracing e-commerce like never before. Talk about spreading the love across the nation!
  2. Think online shopping is just for youngsters? Think again! The older crowd is joining the party too. The 36-45 age group went from 19% in 2020 to a rocking 24% in 2022, while the 46-55 age group jumped from 4% to 6%. Looks like age ain't nothing but a number when it comes to scoring sweet online deals!
  3. Hold on tight, 'cause we've got a shopping trend alert! It's all about the combo platter of online and offline shopping. A whopping 79.1% of peeps are going for the best of both worlds. Who can blame 'em? Online shopping is super convenient, but there's nothing like hitting the stores for some good old retail therapy. It's like having your cake and eating it too!
  4. Sayonara to boring gadgets and hello to fashion frenzy! The numbers don't lie – gadget purchases took a dip from 37% to 33.7% in 2022, while fashion soared from 12.9% to 15.6% YoY. Looks like people are trading in their tech cravings for some serious style upgrade. Who needs the latest smartphone when you can rock the trendiest outfits, right?
  5. Shopping preferences are as diverse as a rainbow. Different age groups, marital statuses, and family sizes have their own unique shopping quirks. Pulsa and vouchers are all the rage among different age groups, singles are swiping right on gadgets, and parents with 1-2 kids are loading up on kiddie products. Meanwhile, those with 3-5 kids are all about household goods and munchies. It's a shopping extravaganza tailored to everyone's taste!
  6. Now, let's talk about the superstar of the e-commerce world: Paylater. This bad boy is taking the digital payment scene by storm! It skyrocketed from 28.2% in 2022 to a whopping 45.9% in 2023. Move over, bank transfers! Paylater is the new sheriff in town. And guess what? It's not just for big purchases anymore. People are using it for their everyday needs, like buying goodies (87.1%), paying monthly bills (51.8%), and even grabbing mobile credit and data packages (48.9%). It's like a shopping spree that never ends!

 

The research reveals a Paylater revolution in online shopping. Within a year, Paylater usage skyrocketed from 28.2% to a whopping 45.9%, surpassing bank transfers as the go-to payment option. It's not just for emergencies anymore—people are using Paylater for everyday purchases, bill payments, and even topping up their mobile credits and data packages. This convenient payment method has opened up access to safe and affordable credit for all walks of life.

Experts are raving about the positive impact of Paylater, boosting consumer confidence, especially among the middle class. With its rapid growth, Paylater is set to drive the digital economy, fueling infrastructure development and job creation.

So, my shopping aficionados, the e-commerce game is strong, and Paylater is leading the charge. If you're hungry for more juicy shopping trends and want to uncover the secrets of Paylater's rise to stardom, head on over to www.kredivocorp.com. Happy shopping, and may the online deals be forever in your favor!

Latest Blog